Thank you for considering Rich’s Mobile Recon for your mobile detailing and fleet management needs. Before using our website or services, please carefully read the following terms and conditions. By using our website or services, you agree to be bound by these terms and conditions.

1. Services We provide mobile detailing and fleet management services, which include but are not limited to vehicle cleaning, waxing, polishing, oil changes, tire rotations, and vehicle maintenance. We strive to provide high-quality services, but we cannot guarantee that we will be able to address every issue with your vehicle. We reserve the right to refuse service to anyone for any reason.
2. Pricing Our prices for services are listed on our website and are subject to change without notice and are a base price. Prices are based on vehicle, equipment, boat, RV, etc condition. Excessive dirt or damage will increase price. We strive to provide accurate pricing information, but we cannot guarantee that there will not be errors or omissions. If there is an error in pricing, we will contact you to discuss the correct price before proceeding with the service.
3. Warranty We offer a limited warranty on paint protection ceramic coatings, which covers defects in workmanship and materials for a period of no more than 30 days from the date of service. This warranty does not cover accidental damage or damage caused by misuse or abuse of the vehicle. If you believe that your vehicle coating is not functioning properly after the service, please contact us to discuss the issue. There are no warranties on details.
4. Liability We are not liable for any damage or loss caused by the use of our services, including but not limited to damage to your vehicle or loss of data. You are responsible for removing any valuable or personal items from your vehicle before bringing it in for service. We are also not liable for any indirect, special, or consequential damages arising from the use of our services.
5. Intellectual Property All content on our website, including but not limited to text, images, and logos, is the property of Rich’s Mobile Recon and is protected by copyright laws. You may not reproduce, modify, distribute, or sell any of our content without our express written permission.
6. User Behavior You agree to use our website and services in accordance with all applicable laws and regulations. You agree not to engage in any unlawful behavior, hate speech, bullying, promotions, spam, or other behavior that may disrupt or interfere with our website or services. We reserve the right to disable user accounts that violate these terms and conditions.
7. Governing Law These terms and conditions shall be governed by and construed in accordance with the laws of the state of California. Any disputes arising out of or related to these terms and conditions shall be resolved in the state or federal courts located in California.
8. Changes to Terms and Conditions We reserve the right to modify these terms and conditions at any time without prior notice. If we make material changes, we will notify you by email or by posting a notice on our website.

If you have any questions or concerns about our terms and conditions, please contact us at info@richsrecon.com.

Return and Refund Policy for Rich’s Mobile Recon

Thank you for choosing Rich’s Mobile Recon. We are committed to providing exceptional service and ensuring customer satisfaction. Please review our return and refund policy below.

Detailing Services

We do not offer warranties on any detailing services unless the issue is caused directly by our team or if there was an area missed by our team. Customer satisfaction is a priority so please feel free to reach out should something not meet your expectations. For our ceramic coatings, we offer a manufacturer backed warranty. The warranty is only honored if the yearly maintenance services are conducted. This is a manufacturer specified requirement. If there is an issue related to our work, please contact us immediately, and we will address it promptly.

Products

We accept returns on products purchased from our website under the following conditions:

• Unused Products: If the product is unused and in its original condition, you may return it for a refund, minus a restocking fee.
• Used Products: If the product has been used, we do not accept returns. However, if you encounter any issues with any product, or doesn’t Meet your expectations, please contact us for support, and we will assist you in resolving the matter.

Contact Us

For any questions about returns or refunds, please reach out to us directly at [your contact email]. We are happy to discuss your concerns and find a solution.